Privacy Policy

Last Updated: [February 25, 2026]

This Privacy Policy explains how Good Juju Hospitality LLC (“Good Juju,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, contact us, inquire about or book a stay, or otherwise interact with us online (collectively, the “Services”).

1) Who We Are / Contact Us

If you have questions or requests related to privacy, contact:

Good Juju Hospitality LLC
Email: host@gjhospitality.com
Phone: 614.218.3978
Website: www.gjhospitality.com

2) Scope

This Privacy Policy applies to information collected through:

  • Our website and web pages that link to this Privacy Policy
  • Contact, inquiry, and newsletter forms
  • Communications (email, phone, SMS) initiated through our website
  • Direct bookings (if applicable) and related guest communications

It does not apply to third-party websites or platforms you may use to book (e.g., Airbnb, Vrbo, Booking.com). Those services handle your information under their own privacy policies.

3) Information We Collect

We may collect the following categories of information:

A. Information you provide

  • Contact details: name, email address, phone number, mailing address (if provided)
  • Booking/inquiry details: check-in/check-out dates, number of guests, messages or special requests
  • Payment-related info: billing details and payment status (payment card data is typically processed by a third-party payment processor, if used)
  • Identity/verification info (if required): government ID details or verification results (only when necessary for security, fraud prevention, or legal compliance)
  • Business/client info (if applicable): property owner or vendor contact info, billing, and service communications

B. Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages
  • Cookies and similar technologies: to enable site functionality, remember preferences, measure performance, and improve marketing effectiveness

C. Information from third parties

  • Booking and channel partners (e.g., reservation details and masked contact information)
  • Service providers that help with marketing, analytics, guest messaging, and operations

4) How We Use Information

We use personal information to:

  • Respond to inquiries and provide customer support
  • Provide reservation, stay, and property-management services
  • Send booking confirmations, check-in instructions, and operational messages
  • Process payments and prevent fraud (if applicable)
  • Improve our website, services, and guest experience
  • Send marketing communications (where permitted), and measure campaign performance
  • Comply with legal obligations and enforce agreements

5) Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, and similar technologies for:

  • Essential site functions (security, load balancing, form handling)
  • Preferences (remembering settings)
  • Analytics (understanding site usage and improving performance)
  • Marketing (measuring ad performance and reaching people likely to be interested)

Your choices

  • You can control cookies through your browser settings and, where available, our cookie banner or preference tool.
  • Some jurisdictions treat certain ad/analytics disclosures as “targeted advertising” or “sharing.” Where required, you may have the right to opt out (see Section 10).

6) How We Share Information

We may share personal information with:

  • Service providers that perform services on our behalf (e.g., web hosting, analytics, email/SMS delivery, payment processing, customer support tools)
  • Booking/channel partners to complete reservations and communicate about stays
  • Professional advisors (legal, accounting, insurance) as needed
  • Authorities or others when required by law, to protect rights/safety, or to prevent fraud and abuse
  • Business transfers (e.g., merger, acquisition, financing, sale of assets), where information may be transferred as part of the transaction

We do not sell personal information in exchange for money. Depending on how marketing/analytics tools are configured, certain disclosures may be considered “sharing” or “targeted advertising” under some privacy laws; applicable opt-out rights are described below.

7) Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

Retention periods vary based on the type of information and why it was collected.

8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate steps.

10) Your Privacy Choices and Rights

A. Marketing communications

  • Email: You can unsubscribe using the link in marketing emails.
  • SMS/text messages (if used): You can opt out by replying STOP (or following the instructions in the message). Message and data rates may apply.

B. Access, correction, deletion
Depending on where you live, you may have rights to request:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of certain information
  • A copy of your information (portability)

C. Opt out of targeted advertising / “sale” / “sharing” (where applicable)
Some laws provide the right to opt out of certain uses or disclosures of personal information for targeted advertising, and/or “sale” or “sharing” as defined by law. We will honor applicable opt-out requests and, where required, recognize browser-based opt-out preference signals (such as Global Privacy Control) as valid opt-out requests.

D. How to submit a request
Send your request to host@gjhospitality.com with the subject line “Privacy Request,” or call 614.218.3978.
To protect your information, we may need to verify your identity before fulfilling certain requests.

E. Authorized agents (where applicable)
In some jurisdictions, you may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and verification of identity.

11) Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those third parties. Review their policies before providing information.

12) International Visitors

If you access the Services from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were made. Material changes will be posted on this page.